Unfair charges · UK
Got a charge you don't think you owe?
Photograph it and we'll check it free against the law and the rules. We tell you straight whether you have grounds to challenge it.
What kind of charge?
- Open now
Private parking charges
Supermarkets, retail parks, hospitals. Free check now, appeal letters coming soon.
- Coming soon
Council and TfL tickets
Council parking, bus lanes, yellow boxes, congestion charge, ULEZ and the Dart Charge.
- Coming soon
Hire car and toll charges
Damage and excess charges from hire firms, and toll penalties.
- Coming soon
Tenancy deposit deductions
Money your landlord kept from your deposit, or a deposit that was never protected.
- Coming soon
Unfair bills and fees
Old energy bills, broadband and mobile price rises, and cancellation fees.
- Coming soon
Flight delay compensation
Up to £520 per passenger if your flight arrived three or more hours late.
Photograph it
The notice, letter or bill. We read the dates, amounts and wording.
See your grounds
Free. We show what we found and how strong it is, or tell you straight if there's nothing.
Challenge it
For parking charges we write the appeal. For the others, we show you how, and tell you when we can help.
Straight answers
- The check is free. Challenging a charge yourself is free too: we save you the research and the writing.
- We're a letter-writing service, not a law firm, and we don't handle court cases.
- We only help where we've found real grounds. If there aren't any, we say so.
- Free guides for every kind of charge are in our guides, and the latest rule changes are in law updates.
Coming next
We're working on these. They're not available yet. Tick the ones you'd use and we'll email you when each one opens. That's all we'll use your email for.